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FAQ | Countertops by Starian, LLC

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FAQ

What areas do we service?

  • Fairfield County, CT


  • Greater Litchfield Hills County, CT

  • Northern Westchester, NY

  • Putnam County, NY

  • Dutchess County, NY

How do I maintain my countertops?

  • Solid Surface, and Engineered Stone (Quartz) are non porous and do not need maintenance.

  • Butcher Block should be oiled.

Can I put hot pots on my countertops?

  • All tops should be protected by a trivet or hot pad.

Can I cut on my countertops?

  • Always use a cutting board or you will ruin your knives.

What are the guarantees / warranties?

  • Countertops By Starian guarantees all of our work for 1 year.

  • Manufacturers warranty their products for 10 - 15 years depending on the product

How long will I be without my counter?

  • Most of the time we can template over existing tops. We remove old tops when we install the new tops.

Can I have an integral bowl or back splash?

  • Solid surface tops can have a seamless bowl and back splash.

  • Quartz tops will have an under mounted bowl and a back splash that is attached with silicone.

Do you perform repairs?

  • We are Dupont certified to repair chips, cracks and seams.

  • We enlarge cook top cut outs as well as shorten cut outs in Solid Surface.

  • We can repair chips and nicks in Quartz.

  • We enlarge cook top cut out and stove spaces in Quartz.

Can you match or coordinate my tile color in solid surface?

  • Yes, we have a large variety of Corian colors in remnant pieces that can be used for sills, thresholds, wall caps, saddles and door jambs.